The service
Lokale is a done-for-you website service. Customers provide business information and authorised content, Lokale prepares or updates the website, and the customer reviews the result. Lokale is not a do-it-yourself website editor.
Accounts and authority
You must provide accurate information, protect your sign-in and have authority to act for the business and provide its content. You must not access another customer’s workspace or use the service unlawfully.
Customer content
You remain responsible for the accuracy, legality and permissions for text, images, logos, social-media content and other material you provide. You give Lokale permission to process and display that material only as needed to provide and support your service.
AI and human-assisted work
Lokale may use AI to draft content, layouts and revisions, with technical controls and customer review. Generated material can contain mistakes. You must review and approve business claims, prices, regulated information and publication-ready content.
Preview, publication and hosting
A preview is private and is not a published website. Publication requires an eligible active subscription and any domain steps shown in the workspace. Domain registration, ownership, renewal and transfer responsibilities depend on the option agreed with Lokale.
Subscriptions and billing
Starter, Business and Commerce are recurring monthly subscriptions processed by Stripe. The price, currency, tax treatment and renewal terms shown at checkout are authoritative for the purchase. Application access changes only after secure billing confirmation, not merely after a browser redirect.
Changes, revisions and limits
Plans include the features and update allowances shown in the current plan catalogue. Work outside an allowance, major redesigns, custom functionality or separately approved human design services may require a distinct quote or one-off payment.
Acceptable use and suspension
Do not use Lokale for unlawful, deceptive, infringing, abusive or harmful content or activity. Lokale may restrict affected functions to protect customers, the platform or third parties. Paid entitlements may also be suspended when a failed payment remains unresolved after the approved three-day grace period.
Support and changes
Contact support@lokale.co.nz for service questions. Material changes to these terms should be communicated before they take effect. Formal New Zealand legal review is pending; these terms have not been lawyer-reviewed.